First adopted in Commercial Aviation, the concept of Crew Resource Management (CRM) is increasingly being adopted by other mission-critical teamwork environments, ranging from medical operating theatres, through offshore oil to nuclear power plants.
The goal of CRM is two-fold:
(1) catch out the errors before they take hold, and
(2) help teams recover from situations that could otherwise escalate into catastrophe.
We have spent years actively involved in rescue. We have seen things go well. We have seen things go badly. We have seen people killed. We hope to pass some of the lessons that we have learnt along to you so that you don't have to learn them the hard way yourself.
This classroom-based course explores the factors that help you stay ahead of the curve when things are conspiring against you.
You need to be fit enough to:
Sit upright in a chair...
There is no assessment for this course.
Origins of CRM and how it works
Human Error
The Accident Chain
Organisational Culture
Situational Awareness
Know yourself
Stress and decision-making
Communication
High-reliability team
Leadership and followership
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INCLUDED |
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Training handbook |
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EXCLUDED |
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Transport to and from class |
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Accommodation |
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Meals |
